Don’t accept the package. If accepted already, please get in contact with our customer support and you will be provided with further instruction.
Germany: 2-5 working days
Europe: 5-9 working days
Worldwide: 7-14 working days
You will receive a shipping confirmation email with tracking number and transport company details after your parcel has been shipped. You can (in most cases) track the package via the links below:
We do ship worldwide. If your country isn’t in the list of destinations, please contact our client service and we will check for you.
Depending on which country you’re from you have a choice of one of the following payment methods:
Once your order got fulfilled, you'll receive an email with your invoice. International orders will also have a copy of the invoice included on the parcel for customs.
Please get in contact with our customer support. They will contact the transport company and try to find a fast solution for you.
Please use the search function on the top right corner of the website. If there is no match, get in contact with our customer support. The article might be from an older collection.
Within 30 days after receiving the products, you can send everything back on your own costs - equivalent to our RMA guidelines.
Please contact our customer support. We try to resolve our mistake as fast as possible.